November 2025
Building Systems That Endure
On reliability, restraint, and the infrastructure that lasts.
Infrastructure isn't visible until it fails. Yet it defines the reliability of everything that sits above it. The payment rail that processes billions in transactions. The API that powers thousands of applications. The database that stores millions of records. These systems don't get headlines. They get uptime metrics.
Most software is built to ship fast and iterate later. Infrastructure is different. Infrastructure is built to last. When a payment API goes down, money stops moving. When a database fails, applications crash. When authentication breaks, users can't log in. The cost of failure isn't a bad user experience. It's existential risk for the companies that depend on you.
Consumer apps optimize for engagement. Infrastructure optimizes for reliability.
This creates a different design philosophy. Consumer apps can afford to break and fix things quickly. Infrastructure can't. When you're processing financial transactions or storing critical data, "move fast and break things" isn't a strategy. It's malpractice.
What Makes Systems Endure
Systems that endure share common characteristics. They're boring by design. They avoid complexity. They prioritize reliability over features. They measure success in years of uptime, not months of growth.
Boring doesn't mean simple. Stripe's payment infrastructure is extraordinarily complex under the hood. But the API is clean. The documentation is clear. The error messages are helpful. The complexity is hidden behind interfaces that make hard things look easy. That's the mark of mature infrastructure.
Systems that endure also avoid unnecessary dependencies. Every external service you rely on is a potential point of failure. Every third-party API is a risk. The best infrastructure companies build more than they buy. They control their stack. They understand every layer. When something breaks, they can fix it themselves.
This doesn't mean building everything from scratch. It means being deliberate about dependencies. If you're building a payment API, you need to integrate with card networks and banks. That's unavoidable. But you don't need seventeen monitoring tools, twelve analytics platforms, and eight different logging services. Each dependency is technical debt. Each integration is a maintenance burden.
The Cost of Complexity
Complexity kills systems. Not immediately, but eventually. A system that works perfectly with three services starts to show cracks at ten. At twenty, it becomes unmaintainable. At fifty, it collapses under its own weight.
Every feature you add increases surface area for bugs. Every integration point creates potential for failure. Every configuration option multiplies testing requirements. The best infrastructure companies say no more than they say yes. They ship fewer features, but the features they ship work reliably.
This is hard for founders. Investors want growth. Customers want features. Competitors are shipping fast. The pressure to add more is constant. But infrastructure companies that chase feature velocity end up with systems that don't scale. They accumulate technical debt. They spend more time fixing bugs than building new capabilities. They lose the reliability that made them valuable in the first place.
The companies that endure resist this pressure. They ship slowly. They test thoroughly. They prioritize stability over speed.
Designing for Failure
Systems that endure assume failure. Not as a possibility, but as a certainty. Servers will crash. Networks will partition. Databases will corrupt. The question isn't if these things will happen. It's when, and how your system responds.
This means building redundancy at every layer. Multiple availability zones. Automated failover. Circuit breakers. Retry logic with exponential backoff. Graceful degradation when dependencies fail. These aren't optional features. They're requirements for production infrastructure.
It also means monitoring everything. Not just uptime, but latency. Not just errors, but error rates. Not just traffic, but traffic patterns. You need to know when something is starting to fail before it actually fails. You need alerts that wake you up at 3am when a metric crosses a threshold. You need dashboards that show the health of every component in real time.
The best infrastructure companies practice chaos engineering. They deliberately break their systems to see how they respond. They simulate network failures, server crashes, and database corruption. They test their disaster recovery procedures regularly. They know exactly what happens when things go wrong because they've seen it happen in controlled environments.
The Economics of Endurance
Building systems that endure is expensive. It requires more engineering time. More testing. More infrastructure. More operational overhead. You can't cut corners. You can't ship fast and fix later. You have to get it right the first time.
This creates a different economic model. Infrastructure companies have higher upfront costs but lower long-term costs. They invest heavily in reliability early, which reduces maintenance burden later. They build systems that scale without constant intervention. They create infrastructure that runs itself.
This also affects pricing. Infrastructure companies can't compete on price alone. Their costs are higher. Their margins are thinner. They need to charge enough to sustain the engineering investment required for reliability. Customers who understand infrastructure are willing to pay for this. Customers who don't will choose the cheaper option, then switch when it fails.
The companies that endure target customers who value reliability over cost.
Operator Ownership
Systems that endure need operator ownership. Not just in the early days, but permanently. Infrastructure isn't a product you build and walk away from. It's a system you operate, maintain, and improve continuously.
This is why we acquire infrastructure businesses. Not to flip them, but to run them. We're operators who understand what it takes to keep systems running. We know how to maintain reliability at scale. We know when to invest in improvements and when to leave things alone. We know that the best infrastructure is often the infrastructure that changes the least.
When we acquire a business, we're not looking to transform it. We're looking to preserve what works and improve what doesn't. We keep the team. We maintain the culture. We invest in reliability. We operate the business like operators, not financial buyers trying to maximize short-term returns.
This creates a different kind of value. Not explosive growth, but steady compounding. Not viral adoption, but durable revenue. Not headlines, but uptime. The businesses we acquire aren't trying to be unicorns. They're trying to be utilities. Boring, reliable, essential infrastructure that customers depend on.
What We Look For
When we evaluate infrastructure companies, we look for signs of endurance. Clean architecture. Minimal dependencies. High test coverage. Low technical debt. Strong operational practices. Teams that understand reliability isn't a feature, it's a requirement.
We look at uptime metrics. Not just the headline number, but the distribution. How often do incidents happen? How long do they last? How quickly does the team respond? What's the root cause analysis process? These details reveal whether a company takes reliability seriously.
We look at customer retention. Infrastructure companies with high retention have built systems that work. Customers don't switch infrastructure unless they have to. If retention is high, the system is reliable. If retention is low, something is broken.
Most importantly, we look at philosophy. Does the team prioritize reliability over features? Do they resist complexity? Do they say no to customers who want things that would compromise the system? Do they understand that infrastructure is a marathon, not a sprint?
Building for Decades
The best infrastructure companies think in decades, not quarters. They're building systems that will still be running ten years from now. Twenty years from now. They're not chasing trends or pivoting to new markets. They're solving fundamental problems that won't go away.
This requires patience. Infrastructure takes time to build. It takes time to prove reliability. It takes time to earn customer trust. You can't shortcut this process. You can't growth-hack your way to infrastructure credibility. You have to earn it through years of uptime.
But once you've built that credibility, it compounds. Customers stay. Revenue grows. Margins improve. The business becomes more valuable over time, not less. This is the opposite of most software businesses, where competitive pressure erodes margins and customer acquisition costs increase.
Infrastructure businesses that endure become more defensible over time.
Capital at the Inflection
We invest in infrastructure companies at the inflection point. When they've proven reliability but need capital to scale. When they've built systems that work but need help with pricing, positioning, or go-to-market. When they've demonstrated endurance but need operator support to reach the next level.
We acquire infrastructure businesses that have already endured. That have years of uptime. That have loyal customers. That have proven their systems work. We're not looking for turnarounds. We're looking for businesses that deserve to last, run by operators who understand what it takes to keep them running.
This is operator-led capital for infrastructure that endures. Not fast money chasing quick exits. Not financial engineering optimizing for IRR. Capital that understands reliability takes time. Capital that values uptime over growth. Capital that thinks in decades.
If you're building infrastructure that endures, let's talk.
Jarred Taylor
Capital at the inflection.